Incident reporting made fast, case management made simple
Investigations succeed when incidents are captured correctly already in the field. TruthWorks Retail provides mobile incident reports, a centralized case hub, and AI-powered search, making it easy to log thefts, organize evidence, and resolve cases faster.
Key Features
Everything you need to capture, manage, and resolve
From incident reports to video, all evidence is centralized in one secure system. The platform organizes uploads, keeps them safely stored, and makes every case detail easily retrievable with intelligent search.
In-the-field incident report
Prebuilt templates, voice and photo capture, and mobile access allow teams to quickly and accurately log incidents like shoplifting, employee theft, or vendor fraud, right from the scene.
Centralized Case Hub
All incidents are centralized in a secure hub, providing teams across stores and regions immediate access to consistent case data.
Multimodal Evidence Management
Upload video, text, or photos from any device and keep them securely organized. Every file is timestamped, case-linked, and instantly available
for processing.
for processing.
AI-Powered L.A.S.E.R. Search
L.A.S.E.R. Search instantly indexes case files, allowing you to quickly locate suspects, items, locations, or behaviors using natural language queries.
Key benefits
Seamless acceleration for Loss Prevention
Operations accelerate when systems are connected. TruthWorks Retail integrates with your existing tools, providing real-time insights and improved efficiency without additional infrastructure.
Faster incident reporting
Generate complete reports in minutes, giving teams more time to focus on investigations rather than administrative work.
Shorter investigation cycles
AI tools reduce investigation time by up to 50%, enabling loss prevention teams to resolve cases faster and more efficiently.
Seamless team collaboration
Store and corporate LP teams stay connected with real-time, shared access to incidents and case information.
Mobile incident reporting
Capture incidents directly on-site from a mobile device to remove duplicate entries and streamline reporting.
Effortless system integration
The platform integrates seamlessly with existing systems, eliminating the need for costly infrastructure upgrades or complicated setup.
L.A.S.E.R. Search
AI-Powered L.A.S.E.R. Search,
find any detail in seconds
Stop wasting time digging through case files. L.A.S.E.R. Search lets users instantly find incidents or facts using natural language, searching by suspect, item, location, or behavior, ensuring no critical evidence is missed.
The intelligent search engine of case data
Quickly search thousands of case files using simple, conversational queries - no complicated filters or keywords required.
Connect the dots instantly
Link related cases, patterns, and evidence automatically to reveal links that might otherwise be missed.
Inventory loss analytics
Track and understand inventory losses without replacing a single device
TruthWorks Retail helps Loss Prevention Teams track and understand inventory losses with real-time loss trends and actionable insights. It integrates seamlessly with your existing inventory systems and hardware — no costly upgrades or infrastructure changes required.
Report inventory loss in the field
Report inventory loss incidents on the spot using a Zebra device — TruthWorks Retail runs seamlessly on it, enabling instant, on-site incident capture.
Connect to your existing system
Our engine integrates seamlessly with your inventory systems and hardware delivering next-generation loss prevention without the added infrastructure costs.
Ready to streamline how you report and resolve incidents?
See how TruthWorks Retail simplifies incident logging, centralizes case management, and accelerates case resolution. Contact us and experience how fast and efficient your loss prevention operations can be.